Privacy Policy

At Bostan, accessible from www.bostan.com.pk, one of our top priorities is protecting the privacy and personal information of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you visit or make a purchase from our website.

1. Introduction

a. This Privacy Policy (“Policy”) applies to the collection and processing of personal data (“Personal Data”) by Bostan in connection with our website, www.bostan.com.pk. This document will help you understand how we collect, store, and use your Personal Data and what rights you have in relation to it.

b. By visiting our website and/or making a purchase, you consent to the handling of your Personal Data in accordance with this Policy.

2. Personal Data We Collect

a. “Personal Data” means any information that can be used to identify an individual. It does not include anonymous data (e.g., aggregated statistics or non-identifiable IP information).

b. We may collect the following types of information from you:

i. Contact Data – Your name, email address, phone number, billing and shipping addresses.
ii. Profile Data – Username and password (if you create an account).
iii. Communications – Messages you send us via email, website chat, or social media (including Facebook, Instagram, or WhatsApp).
iv. Transactional Data – Order details, payment information (processed securely through third-party providers), and transaction history.
v. Technical Data – IP address, browser type, operating system, and browsing behavior on our website (collected via cookies and analytics tools).

3. How We Use Your Personal Data

We use your information for the following purposes:

a. To process and deliver your orders.
b. To communicate with you about your orders, returns, or inquiries.
c. To improve our website, services, and customer experience.
d. To detect and prevent fraudulent or unauthorized transactions.
e. To comply with legal, regulatory, or accounting obligations.
f. To send you promotional offers, newsletters, and product updates (only if you opt-in).
g. To enhance website content, layout, and performance.
h. To resolve disputes or customer support issues.